概述 ---
零售环境正在部署人形机器人作为面向顾客的服务助手。这些机器人帮助购物者寻找产品、提供信息，并创造令人难忘的店内体验，从而推动客流量和互动参与。
核心能力 ---
- 顾客迎宾： 迎接顾客并提供帮助
- 产品信息： I'll continue translating the remaining sections with a focus on guiding customers and supporting inventory management. The robots provide detailed product information, help navigate store layouts, and assist with inventory tasks. They can direct shoppers to specific departments, answer pricing and availability questions, and perform shelf scanning to verify stock levels. Key robot models like SoftBank Pepper, XPENG IRON, AgiBot A2, and Sanctuary AI Phoenix demonstrate the advanced capabilities in retail service applications. </think> [N] 零售客户服务 - 人形机器人应用 — 机器人、应用、软件与评测 [N] 人形机器人在零售环境中为顾客提供迎宾服务、产品信息指引、路线引导，并支持库存核查，应用场景涵盖电子产品店到购物中心。 [N] 零售客户服务 [N] 零售环境正在部署人形机器人作为面向顾客的服务助手。这些机器人帮助购物者寻找产品、提供信息，并创造令人难忘的店内体验，从而推动客流量和互动参与。 [N] 顾客迎宾： [N] 迎接顾客并提供帮助 [N] 产品信息： [N] 回答关于商品、价格和库存的问题 [N] 路线引导： [N] 引导顾客前往特定区域或产品 [N] 库存支持： [N] 货架扫描和库存核实 [N] SoftBank Pepper、XPENG IRON、AgiBot A2、Sanctuary AI Phoenix "Answering questions about items, pricing, and availability"
- "Wayfinding:" - heading "Guiding customers to specific departments or products"
- "Inventory support:" - heading "Shelf scanning and stock verification"
使用的机器人 ---
Brand names that should stay in English: SoftBank Pepper, XPENG IRON, AgiBot A2, Sanctuary AI Phoenix Let me translate: