Industry

Customer Service

Customer service is one of the most established commercial applications for humanoid robots, with deployments in retail stores, banks, airports, and corporate offices providing information, wayfinding, and interactive assistance. Which humanoid robots provide customer service? SoftBank Pepper leads customer service deployments globally, operating in retail, banking, and hospitality environments. Ameca serves as an interactive customer engagement platform. UBTECH Walker provides information kiosk functionality with mobility. These robots handle greeting, product information, wayfinding, and basic transaction assistance.